Platform administration

Settings

Configure proposed lending workflows, policy controls, call-over validation, approvals, notifications, access, integrations, and governance.

Configuration Sections

8

Core lending controls

Automated Rules

32

Across workflow and risk

Connected Services

4

3 active · 1 prototype

Last Configuration Change

Today

10:42 AM · Administrator

Process configuration

Lending Workflow

Configure the proposed end-to-end lending journey, stage controls, and operational assignment behaviour.

Workflow stages

Proposed sequence from application intake through post-disbursement monitoring.

1

Application Intake

Active
2

Document Review

Active
3

Credit Assessment

Active
4

Risk Review

Active
5

Call-Over Validation

Active
6

Approval

Active
7

Disbursement

Active
8

Post-Disbursement Monitoring

Active

Automatic work assignment

Assign new work items to eligible reviewers using round-robin allocation.

Allow parallel reviews

Permit Credit and Risk teams to review an application concurrently where policy allows.

Allow completed cases to be reopened

Permit authorised users to return completed work items to an active stage.

Enforce stage completion controls

Prevent progression until mandatory actions and required data are complete.

Viewing: Lending Workflow